Created with Sketch. Created with Sketch.
Last updated on

5 Major Product Development Mistakes and How To Avoid Them

product development mistakes

Executives like you are worried about the major mistakes their companies make that stop them from becoming market leaders in digital era and attaining the growth level they want.

 

This article will tell you about five major product development mistakes.

 

Sadly, these mistakes have devastating effects on a company’s ability to deliver products with a high acceptance rate in the market.

 

It is no longer news that within 40% – 50% of products fall short of their market acceptance expectations. So what are these five mistakes and how can you avoid them?

The 5 Product Development Mistakes

  1. Organisational Design

One of the key reasons why many companies are unsuccessful in product development is their organisational design. Many businesses are organised around egos and silos instead of creating value.

 

There are three essential organisational design patterns. Two among them aren’t functioning. They can stop your business from providing optimal customer satisfaction fast.

 

Also, they can make things difficult to maintain in order to make your business grow to the extent of becoming a market leader in the digital era.

Organisational Pattern 1: Proxy Product Managers

In this case, the Business Unit requests that Product Managers deliver on a Business Case that has already been enhanced.

 

As such, Product Managers have the responsibility of coordinating the high-level delivery blueprint while Product Owners and their team manage the in-depth backlog.

 

All the more so, if you’re into Agile as a team, it is characterised by sequential stages and a fixed plan of work, with silos and hand-offs division of tasks and wishful thinking.

 

Several businesses claim they are into Agile and it’s because their teams are into Scrum or can deliver software repeatedly and increasingly every other week.

Organisational Pattern 2 – Proxy Product Owners    

This pattern evolved as an improvement to the previous pattern. Nonetheless, rather than have different roles in its delivery function, it only has one and that’s the Product Owner. Though it’s still a delivery role.

Organisational Pattern 3 – Product Organisation

In this scenario, the Product Managers are absolutely responsible for product development or product line development.

 

The Product Manager is responsible for leading a small team of committed people that:

  • Designs the product concept
  • Creates the business case
  • Heads the technical design of the product
  • Manages the development process
  • Works with production engineers, sales/marketing and
  • Oversees the product into production

If your company or business has adopted pattern 1 or 2, you’re already using the wrong pattern. You will end up delivering products no one is interested in and you’ll be caught up in a lot of challenge as time goes on.

  1. Cognitive Biases

As a result of automatism in the human brain, there are up to 150 cognitive biases that make humans make illogical decisions.

 

The key method of preventing those biases from affecting product development process is to repeat and execute short feedback loops provided by customers and using data to make rational decisions.

 

A lot of cognitive biases have a negative effect on how companies define their strategy and review new ideas before executing them. The most significant ones are Innovator Bias and Confirmation Bias. But you can easily avoid both when you implement the right processes.

Innovator Bias

It’s easy for people to fall in love with their ideas or solutions without ascertaining the problems such ideas and solutions can solve. It is absolutely mandatory for new technologies or inventions to be able to solve problems.

 

But a great idea that runs across your mind while you’re having a warm bath may not accurately transform into a new growth trend for your business. To make the idea effective, you’ll have to solve several different interconnected variables.   

 

You may have a great idea like Steve Jobs or Henry Ford. But many customers don’t know what they really want.

 

However, in this scenario when you have such a great idea, you should review it all over to figure out the actual problem that idea can solve.

 

You should also ensure that there’s a market that is big enough for you to build a business model with it.

 

Even more, you should ascertain that your solution is different from present solutions and competitions by creating a unique value proposition (USP) for your brand.

 

These are the key things you’ll have to do repeatedly and increasingly by implementing the scientific approach and testing your most risky assumptions over and over again until you get a hold of the market.

Confirmation Bias

This refers to the possibility that people look for, interpret, and remember information that affirms their beliefs and opinions.

 

A confirmation bias occurs when people gives more significance to evidence that affirms their hypothesis and down plays evidence that could show it is false.

  1. Putting The Cart Before The Horse

This is one of the most common mistakes many traditional companies make.

 

Many companies scale before they have any objective that you have developed a product people want and there’s an actual market for whatever you’re offering (Product-Market Fit).

 

Oftentimes, when there’s an idea, goal or a project, companies design a business model all of a sudden, provide funds for the project based on assumptions, estimates and future predictions.

 

They put the entire resources, infrastructure and workforce together upfront and then, they start building outrageously.

 

Whenever executives like you have to work with traditional businesses, they often ask their clients to view product development the same way they approach innovation or startups.

 

Management should take up responsibilities like Venture Capitalists.

 

They should also use innovation accounting to evaluate progress until their solution is ripe enough for Product-Market Fit and then focus on growth.

  • You shouldn’t hire 15 developers if you’re yet to ascertain product-market fit.
  • You shouldn’t assign budget of the year to projects and products from the first day.
  • You shouldn’t bother about creating a scalable architecture from the first day. Allow your infrastructure to grow with your customer base. Or else, you may end up spending a lot of money on things you don’t need.

Some business owners are also known for making the mistake of scaling their businesses before they achieve Product-Market Fit. Such approach is a big mistake because scaling is expensive and it requires constant funding.

 

If you scale without having product-market fit, you’ve made a terrible mistake.

 

Because of the way many traditional companies operate, assign resources, budget and offer incentive to management, it stops them from working this way. As a result, it affects their operation and eventually makes them insignificant.

  1. Simply Because You Can Build It

Many companies are always too eager to start building before making up their mind on the problems they want to solve, for whom and if there’s an existing market that is big enough and willing to pay for their solutions.

 

This is one of the most common patterns of waterfall of so many agile businesses till date.

 

This problem is an attitude of delivery. An attitude of output over results. In this scenario, their ultimate challenge is to move the working software to the production phase regardless of its ability to solve any problem or provide solutions or not.

 

The entire process is similar to a feature factory.

 

In this case, the company is not even aware if there’s any problem that deserves a solution and if their product can solve the problem or not. All they know is that they are building a software.

 

Don’t forget that building a software can be one of the most expensive things your business will do. So do everything possible to reduce the cost of building the software.

 

In this case, the agile principle of “working software is the primary measure of progress” is not applicable. Rather, the only measure of progress in this case is validated learning.

 

Several companies also make the mistake of considering whether to make an investment or execute a project based on its cost.

 

Unknown to them, cost is one of the less important variable among all the variables in a business model. In most cases, the most crucial variables include the market size and the product adoption rate.

 

So rather than ask how much it’s going to cost to build or implement a software or project, you should ask how much you’re going to sell and how fast.

 

Similarly, just because you can design or build a software doesn’t mean you should go ahead and build one. Rather, you should ask yourself several different questions including:

  • What problem will it solve?
  • Who will use it and how many are they?
  • What alternative exists in the market?
  • What price should we sell in order to make profits?
  • Are our target customers willing to pay such price?
  • What are the operational and technological effects of the price?
  • And other related questions.
  1. Wishful Thinking

This simply means operating or running a business blindly or making crucial decisions without using any data. Many companies and businesses are guilty of this mistake and it occurs anywhere from strategy to operations.

 

Many investment decisions are done as a result of about a 50-page business cases that are made up of false data and assumptions.

 

In many cases, there’s no framework for deciding what project deserves funding or not and more often than not, the HIPPO has to make the eventual decision.

 

Product Managers and Product Owners often schedule their work based on what seems to be an urgent need, opinion or perhaps the situation that makes the loudest call.

Our Approach

We strongly suggest that you view a Product Owner as a Product Manager with contemporary skills such as Lean Startup, Behavioural Economics, Customer Development, Analytics and Innovation.

 

As soon as you organise around products, you should get a competent Product Owner and put him or her in charge to steer business growth. However, finding and hiring such talent in the job market is hard, requires a lot of time and also very expensive.

 

As such, we have designed a program that will enable you to develop great Product Owners in your own company.

 

Our program was designed by our expert coaches and consultants and they are meant to save time, money and all the stress involved in finding and hiring the right Product Owners. Want to know more about it, contact us at [email protected]

We provide Team CoachingAgile Training, and Agile ConsultingOKR TrainingOKR ConsultingInnovation Training and Innovation Consulting.

 

With my team, I built 5 main products: High Performing TeamsScrum Team CoachScrum Master MentoringOrganisational Mastery and the External Business Accelerator.

 

To check all our products and services please visit our pages: Products and Services.

Gerard Chiva

About Gerard Chiva

Gerard Chiva works with digital businesses to drive market leadership by enabling operational excellence, customer focus, innovation and strategic alignment. He offers expert advice, consulting and coaching to companies who develop software based products which are looking for high growth rates.

Comments

Share your point of view